Assessment

Guidelines for Preparing your Successful KM Stories

Part A - MIKE Assessment Criteria (Sustainability Factors)

(i) Please write narrative/stories on your effort you have put into each of the 8 criteria below with successful examples, photos, supporting data, events, news clippings or websites.

‍Part B - Innovation Performance

1. Which of the following 10 innovation types does your organization target (select all the ones that apply)?
Profit model; Network; Structure; Process; Product Performance; Product System; Service; Channel; Brand; Customer Engagement.

2. What is the proportional mix of innovation projects (%) in your organization that targets evolutionary innovations (continuous and incremental improvements, targeted at today customers/users), and revolutionary innovations (radical and discontinuous, targeted at tomorrow customers/users)?

3. You can select more than one measurement and supplemented by data and evidence for each of the measures.

• New products/new services/new business models developed
• Market share/new product sales
• Patents/licenses/loyalties
• Revenues /incomes/turnover
• Customer/client/stakeholder satisfaction
• Prizes/awards/honors, etc.

Submission Guidelines

The Submission Report should include the following Parts A and B in the format as follows.

• A4-size, with single-lined spacing and minimum font size of 12 points
• Maximum 2 pages per criteria for Part A; maximum 1 page per measurement for Part B (including tables and figures)
• Appendices (optional such as such as company annual reports, articles, newspaper clippings etc.; maximum of 5 items)
• Start a new page for each section
• Insert page numbers in the report
• File size is limited to 20 MB