Assessment

Guidelines for Preparing your Successful KM Stories

Part A - MIKE Assessment Criteria (Sustainability Factors)

(i) Please write narrative/stories on your effort you have put into each of the 8 criteria below with successful examples, photos, supporting data, events, news clippings or websites.

1. Empowering knowledge workers for innovation
Intellectual Capital Element: Human Capital (HC)
2. Strategizing, visioning and transformative leadership
Intellectual Capital Element: Human Capital (HC)
3. Living up to customer and stakeholder expectations and needs
Intellectual Capital Element: Relational Capital (RC)
4. Developing  internal & external networks and connectivity
Intellectual Capital Element: Relational Capital (RC)
5. Cultivating an organizational innovation culture
Intellectual Capital Element: Structural Capital (SC) – Innovation Capital
6. Investing in knowledge-based products/services/solutions
Intellectual Capital Element: Structural Capital (SC) – Innovation Capital
7. Enforcing knowledge practices and systems for knowledge creation
Intellectual Capital Element: Structural Capital (SC) – Process Capital
8. Implementing creative and virtual concepts / spaces to create stakeholder value
Intellectual Capital Element: Structural Capital (SC) – Process Capital

Part B - Innovation Performance

1. Which of the following 10 innovation types does your organization target (select all the ones that apply)?
Profit model; Network; Structure; Process; Product Performance; Product System; Service; Channel; Brand; Customer Engagement.

2. What is the proportional mix of innovation projects (%) in your organization that targets evolutionary innovations (continuous and incremental improvements, targeted at today customers/users), and revolutionary innovations (radical and discontinuous, targeted at tomorrow customers/users)?

3. You can select more than one measurement and supplemented by data and evidence for each of the measures.

  • New products/new services/new business models developed
  • Market share/new product sales
  • Patents/licenses/loyalties
  • Revenues /incomes/turnover
  • Customer/client/stakeholder satisfaction
  • Prizes/awards/honors, etc.

Submission Guidelines

The Submission Report should include the following Parts A and B in the format as follows.

  • A4-size, with single-lined spacing and minimum font size of 12 points
  • Maximum 2 pages per criteria for Part A; maximum 1 page per measurement for Part B (including tables and figures)
  • Appendices (optional such as such as company annual reports, articles, newspaper clippings etc.; maximum of 5 items)
  • Start a new page for each section
  • Insert page numbers in the report
  • File size is limited to 20 MB
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